Social media is changing “business as usual” for governments, opening up democratic processes, delivering services both to understand and surveil constituents, managing threats and conducting direct diplomacy. Even so, adoption of social media is slow and uneven, with vast differences both between and within states. As more and more governments move towards e-government, their use of social media will grow. Social media has had significant impacts on governments around the world, forcing them to respond, adapt and rethink governance in a digital age. The stakes are high. Using social media effectively is not just a matter of ROI but also …read more
Source: The Huffington Post
